Property factoring services for Scottish Homeowners

What we do

Why Integro?

Integro was started by two Homeowners who were let down by their own factors. We’ve built the service we wanted: easy to reach, proactive with updates, and clear about costs.

Communication

Tired of only being able to talk to your factors to pay the bill? Integro is easy to reach and there will always be someone to engage in your questions. We aim to provide all the information you need. As a growing company, we will proactively ask for your opinion and we value feedback of any kind. We know what it feels like to be ignored by your property manager, and we won’t stand for it.

Clear Pricing

Our management fee and how it’s reviewed are set out clearly in our Written Statement of Services, along with each Homeowner’s share of costs and how often you’ll be billed. We aim to keep costs fair and competitive, and we’ll provide a proposal for your building so Co-owners can compare like for like.

Quarterly inspections & online account access

We carry out quarterly inspections of the properties we factor. Homeowners can view invoice details and pay online from their phone.

Cleaning & Landscaping

Regular cleaning of common closes and stairwells, and maintenance of shared gardens and grounds, on a schedule agreed with Homeowners. You decide how often services are provided, based on your building’s needs.

Online account access

Homeowners can view invoice details and pay online from their phone or computer, so you can see exactly what you're paying for and how each cost has been apportioned between Co-owners.

Buildings Insurance

Where your Title Deeds or the Tenement Management Scheme call for a common buildings insurance policy, we can arrange and administer it. That gives all Co-owners one policy and one point of contact for claims affecting the building.

Common Repairs

We arrange and oversee Common Repairs to the shared parts of your building, such as roofs, gutters, stairwells, closes and shared services. We get quotes from vetted contractors and keep you updated from instruction to completion. Repairs above the spending level set out in our Written Statement of Services and your Title Deeds or Deed of Conditions won’t go ahead without consulting Homeowners first.